When you’re getting ready to use your CEFALY, don’t skip any steps. Wash and dry your forehead as directed, handle the electrode with care, and make sure you’re placing it in the right spot.
New to CEFALY? Get FREE one-on-one help using your device so you can get the best possible results.
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One-on-one CEFALY Coach sessions are always free. First, schedule a call at a time that’s convenient. Our CEFALY Coaches are available Monday through Friday.
Your coach will call you at the selected time and ask what your goals are for the session. Your coach can:
Slow and steady win the race. When using your CEFALY, reaching the maximum stimulation intensity is not the goal. Everyone’s different: Some people can tolerate and enjoy the sensation at max intensity, while others prefer a lower intensity. That’s OK! You can still get relief from acute migraine symptoms by using the device at your preferred stimulation level, especially at the onset of an attack, and completing your daily preventative routine.
Your CEFALY Coach can help you pinpoint your stimulation intensity sweet spot. The treatment should never induce any discomfort, but rather provide a soothing sensation, like a forehead massage.
When you’re getting ready to use your CEFALY, don’t skip any steps. Wash and dry your forehead as directed, handle the electrode with care, and make sure you’re placing it in the right spot.
Don’t wait until a migraine attack strikes! Learn about how your CEFALY works by reading the manual and watching our videos. Keep the Quick Start Guide handy for reference.
We give you 90 days to return your CEFALY device for a full refund (less shipping costs). If you only use CEFALY twice during that time, you probably won’t see a dramatic change in your migraine patterns. You should use the PREVENT treatment mode every day, and use the ACUTE mode at the earliest sign of a migraine attack. That way, you’ll get the best results from your CEFALY.
CEFALY is clinically proven to relieve migraine pain and reduce the frequency of your migraine attacks. While CEFALY is not a cure for migraine, it’s a powerful, drug-free addition to your migraine toolkit.
Anytime you want. We usually recommend coaching in the first few days after you receive your device. That way, your coach can walk you through using CEFALY in real time. However, you can also talk to a coach before you buy CEFALY, or after you’ve been using the device for a while.
That’s up to you. If you just need answers to a few questions, your session may take 10 minutes. If you want to spend longer with your coach, your session may last 30 minutes. We want to make sure you feel confident using your CEFALY device, no matter how long it takes.
Coaching is typically done via phone call. If you need special accommodations for your call, please contact us and let us know.
Please note that your CEFALY Coach can’t diagnose you or offer medical advice. For medical questions about migraine, consult your healthcare provider.
Many CEFALY users like to wear their device during the session, so their coach can walk them through using it in real time. But if you’d prefer just to talk through the process, that’s fine.
Sure! If you have more questions about using CEFALY, you can schedule another session anytime.
Yes! CEFALY Coach sessions are always free. We want you to get the best results from your CEFALY treatments, so we provide complimentary one-on-one coaching to support you.
